IP telephony
VoIP or IP

VoIP is an IP network that carries IP telephony voice calls as a priority, instead of going through a standard telephone line, your calls are transferred through the SIP server network. Historically this was a problem due to latency issues which have subsequently been resolved with state of the art and fibre technology.

  • Limitless capacity – no constraints of physical number of lines
  • Flexibility and scalability with growth, using SmartCommunication as your SIP provider allows for instant adaptability
  • Cost savings – IP telephony typically offer as much as 40% savings
  • Resilience – SIP server networks offer high levels of resilience and redundancy
  • Combined voice and data connectivity

With the advancement of SIP Telephony, and using VoIP standards to deliver a telephony system with advanced features that include call routing, voice mail, video conferencing, and instant messaging


SIP is a communications protocol for managing multimedia communication for voice and video calls. SIP-telephony is a protocol that enables VoIP and is an industry-standard method of achieving VoIP. Many businesses are deploying SIP-based phones for their inter-office communications. Reducing costs on standard PSTN calls, particularly overseas. Using SmartCommunication as your SIP provider to manage your telephony for conferencing could mean the difference of flying overseas for meetings. Reducing costs significantly for multinational companies.


Telephone calls are transmitted via SIP Servers over the Internet, instead of via the usual telephone lines. Sometimes referred to as PSTN (Public Switched Telephone Network). There are many terms for VoIP, some include, IP telephony, internet telephony, voice over broadband, and IP communications.

What’s the benefit? Calls routed over the Internet via a SIP Provider instead of PSTN is significantly cheaper